Please note that we allow all Christmas gifts to be exchanged until 14th of January.
Gift exchange card
All orders placed after 24th of November will include a gift exchange card. If you are buying several gifts in one order, please specify this in the checkout section. Make sure to put the gift exchange card together with the gift, so the receiver easily can proceed with the return.
We are unfortunately not able to gift wrap your order, as we are in a hecitc period of time and our main priority is to offer the quickest delivery time as possible.
HAVE YOU RECEIVED A GIFT?
We allow all Christmas gifts to be exchanged until the 14th of January.
How do I return my gift?
You should have received a gift exchange card together with your gift. If you did not receive a gift exchange card, please contact the person you received the gift from. Personalized items cannot be returned.
If you received a return label together with your gift, please attach it to your return package and deliver it to your closest DHL return point. You can find your DHL return point here.
You can also return with Posten. Please note we do not accept returns shipped with Helt Hjem.
Please fill out this form before you return the product(s). We need the gift exchange card along with your return.
Please allow up to seven days before you hear from us, after the return was shipped.
What happens after I have made my return?
When we receive your order, we will send you an email with a coupon code on the amount of the returned items.